FREQUENTLY ASKED QUESTIONS
DO YOU HOLD ANY HEALTH & SAFETY CERTIFICATES?
YES. LILY CAKE HOLDS FOOD HEALTH AND SAFETY LEVEL 2 AND WORKS FROM A REGISTERED KITCHEN WITH THE LOCAL AUTHORITY. LILY CAKE IS ALSO FULLY INSURED WITH PUBLIC LIABILITY.
WHY DO YOUR PRICES SAY 'STARTING FROM?'
THE PRICES ARE STARTING PRICES. AS EVERY CAKE IS BESPOKE AND CUSTOM MADE TO YOU, PRICES WILL VARY DEPENDING ON A DESIGN, TIME & EXTRA DECORATION YOU MAY REQUIRE.
DO YOU WORK WITH ALLERGENS?
LILY CAKE ARE NOT SUITABLE FOR ANYONE WITH ALLERGENS AND MAY CONTAIN TRACES OF NUTS AS I WORK FROM A HOME KITCHEN WHERE ALLERGENS AND NUTS WILL BE PRESENT.
DO YOU HAVE A SET UP COST?
YES. LILY CAKE HAS A DELIVERY & SET UP CHARGE OF £30 FOR BIG/WEDDING CAKES. ANYTHING OVER 6 MILES IS AN ADDITIONAL 50P PER MILE.
DELIVERY LOCALLY WITHOUT SET UP IS £5 OR FREE COLLECTION IS AVAILABLE.
HOW DO YOU WORK WITH FRESH FLOWERS ON YOUR CAKE?
I WORK WITH A LOT OF EDIBLE FLOWERS WHICH ARE SAFE FOR CONSUMPTION AND TO USE DIRECTLY ON A CAKE. I SOURCE THEM FROM A WORCESTERSHIRE WHOLESALER.
UPON RECEIVING A CAKE ENQUIRY ABOUT HAVING FRESH FLOWERS AS DECORATION ON A CAKE, I WILL ALWAYS CONSULT A FLORIST I WORK WITH TO BE GUIDED ABOUT SAFE FLOWERS AND FOLIAGE. A LOT OF FLOWERS ASKED FOR CAKE DECORATION ARE TOXIC SO I WILL ALWAYS SOURCE FRESH FLOWERS THAT ARE AS SIMILAR TO YOUR REQUEST BUT ENSURING THEY SAFE. IF YOU WOULD LIKE TO YOUR OWN FLORIST TO SUPPLY FRESH FLOWERS FOR YOUR CAKE I CAN COMMUNICATE WITH THEM TO GET THE PEFECT FLOWERS FOR YOU.